You can ask for free replacements of damaged pieces within 10 days after receiving your goods.
On your email please include:
One or more photos.
Size (inch or mm.)
If the broken piece is a curl,flower,leaf or an arm, we need the widht of the small aluminium cup.
After 10 days from receiving your goods,without having any notice from you of breakages, we will charge for replacements and you can use this page for ordering:
The same shopping carts can be used for ordering replacements of old chandeliers.
On some replacements it is impossible to reproduce exactly colors,size and shape.